Shipping Information: For in-stock items, our warehouse works to ship orders out within 7-10 business days.
We want you to be happy with your Curated purchase. If for any reason you are not, please mail the parcel back to us for a full refund (less the original shipping cost) within 14 days of original purchase without exceptions. Items must not have been used. Refunds will be made in the form of the original payment. Any merchandise purchased on sale will not be accepted for a return or exchange. Additionally, merchandise stated as "final sale" will not be accepted for a return or exchange.
To make a return: Email us at firstname.lastname@example.org to let us know what you would like to return. Please include your packing slip or the following information with your return:
Your name and billing address.
The name, address and zip code of the person who placed the order, if it was a gift.
Ship the parcel to this address:
93 Old Sudbury Road
Lincoln, Massachusetts 01773
Once we receive the package, we will promptly issue a refund in accordance with this policy.
Damaged Goods Policy
While all of our pieces are inspected prior to shipment and are shipped in new condition, it’s possible that damages may occur during shipment. Curated will replace any damaged item(s) at no additional cost if you contact our team within 48 hours of the item’s arrival. We will provide a shipping label for the return of the damaged item, so please do not discard the item or its packaging. If the item arrives damaged but is not eligible for a replacement, you will receive store credit for the total purchase price of the item(s).